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FAQs - Payment Options

At Decimas we want to help and answer all questions regarding your order or any process involved in purchasing it.

If you still have more questions, please contact us and we will answer you right away.

    What forms of payment do you accept?

      We accept a variety of methods including:
    • Credit and Debit Cards (Visa, Visa Electron, Mastercard)
    • PayPal

    Why would my card be declined when I have money?

      Your payment by bank card could be declined for the following reasons:
    • In case your card is expired.
    • If you have entered any incorrect information.
    • If it is not enabled for secure e-commerce.

    Can I use a store voucher to purchase items online?

    Unfortunately, no. Vouchers are currently only redeemable in our retail stores and are not usable for online purchases. However, we are working on it to make this possible.

Can't find an answer to your question?

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